We're here to help. Reach out to our support team and we'll get back to you as soon as possible.
support@maritimeridesandeats.ca
Support Hours
Mon–Fri: 8:00 AM – 10:00 PM (AT)
Sat–Sun: 9:00 AM – 9:00 PM (AT)
How do I book a ride?
Open the app, enter your pickup and dropoff addresses, confirm your fare estimate, and tap "Request Ride". You'll be matched with the nearest available driver.
How do I place a food order?
Browse restaurants from the home screen, select a restaurant, add items to your cart, customize as needed, and proceed to checkout with your delivery address.
How are payments processed?
All payments are processed securely by Stripe. We do not store your full card number. You can view receipts in your ride and order history.
How do I become a driver?
Tap "Drive" on the home screen, complete the driver signup form, and upload your documents (license, vehicle registration, insurance, police record check). Our team reviews applications within 3–5 business days.
How do I cancel a ride or order?
You can cancel a ride or delivery order from the tracking screen before the driver arrives or picks up. Cancellation fees may apply depending on timing.
How do I delete my account?
Go to Profile → Account Settings → Delete Account. This removes your ride history, saved locations, emergency contacts, loyalty points, and profile information.
To report a safety incident, lost item, or driver/restaurant issue, please email us with your ride or order ID (found in My Rides or your order confirmation email). For emergencies, always call 911 first.
For privacy-related requests, see our Privacy Policy .
Maritime Rides & Eats operates in the Maritime provinces of Canada:
Maritime Rides & Eats · Last updated: August 31, 2026